The KARMA Triton Installers do not properly support Vista/Windows 7 at this time. We apologize for any inconvenience, but by following this workaround, you can successfully install KARMA Triton under those operating systems:
Step 1:
- First, uninstall any version that is currently installed using "Programs and Features" from your Control Panel.
- Then, run the latest version installer (v1.3.1) that you downloaded from the e-mail link you were sent. (If you need the latest version installer, please contact support@karma-lab.com with your customer registration number and full name and address.)
- During the installation procedure, the installer asks you on one screen where you want to install the program. The default location is:
C:/Program Files/Karma Lab/KARMA Triton/
- Change this to be *your* user account documents folder, i.e.
C:/Users/Your Account/Documents/Karma Lab/KARMA Triton
...by clicking on the "Change" button, and browsing to C:/Users/Your Account/Documents/, and then adding the required text on the Folder Name line:
- Then click OK, so that it ends up looking like this:
- Finish the rest of the installation, then reboot as instructed. Do not launch the software at this time.
Step 2:
- Download and unzip this file: KT_Vista_Fix.zip
After unzipping, you will have a folder containing a single file named KARMA Triton.exe.
- Locate the KARMA Triton.exe file in your install folder (the path listed above), and replace it with this new one. Do not launch the software at this time.
Step 3:
Go to the following location and download the latest PACE Interlok drivers for your computer (make sure to get 64 bit if that is what your computer is); install them, and reboot. Look in the upper right corner of the page:
http://www.paceap.com
Step 4:
Launch the software. If you get a message that "The version of the user interface associated with this software is too old..." answer OK.
KARMA Triton should now be successfully running on Vista/Windows 7. Note that if you are running the software for the first time, you will now need to complete the authorization process - [click here] for more details.
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